Why can’t I access certain futures contracts or trading pairs?

There could be a few reasons why you can't access certain futures contracts or trading pairs:

1. Regulatory Restrictions: Some contracts or pairs might not be available in your region due to local regulations.
2. Account Verification: Ensure your account is fully verified. Some trading pairs require higher levels of verification.
3. Market Conditions: Certain contracts or pairs might be temporarily unavailable due to market conditions or liquidity issues.
4. Technical Issues: There could be a temporary technical problem. Try again later or contact support.
5. Platform Updates: The platform might be undergoing updates or maintenance, which can affect availability.

If you’ve checked these factors and still can’t access the contracts or pairs, please contact our support team for further assistance.