Steps to Forgot Password/Reset Password Steps.
- Navigate to the eXchange1 Login Page
- Go to the login page of the crypto exchange platform.
- Click on the "Forgot Password" Link
- Locate and click the "Forgot Password?" link below the login fields.
- Enter Registered Details
- Provide the registered email address or phone number associated with your account.
- Initiate Security Verification
- Complete the CAPTCHA (if present) to confirm you're a legitimate user.
- Click on the "Next" or "Continue" button to proceed.
- Complete Multi-Factor Authentication (MFA)
- A one-time password (OTP) or link will be sent to your registered email/phone.
- Retrieve the OTP or link from your inbox or SMS.
- Enter the Security Code/OTP
- Input the OTP in the provided field.
- If using a link, click it to continue with the reset process.
- If you do not receive the OTP, use the "Resend Code" option.
- Set a New Password
- Enter a new password in the "New Password" field.
- Confirm the password in the "Confirm Password" field.
- Ensure the password meets the exchange's security standards (e.g., length, special characters).
- Review and Submit
- Double-check your entries for accuracy.
- Click "Submit" or "Save" to update the password.
- Confirmation Message
- A confirmation message will appear stating that your password has been reset successfully.
- Login with New Credentials
- Return to the login page and enter your email/phone and the newly set password to verify the reset process.
Comments
0 comments
Please sign in to leave a comment.