Know your Customer (KYC)

Individual KYC

• How is my data protected during KYC?
• What happens if my KYC is rejected?
• Can I trade without completing KYC?
• What are the KYC levels or tiers and their limits?
• How do I start the KYC verification process on eXchange1? What documents do I need to complete KYC?
• How long does it take to complete KYC verification?

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Verification Process

• What steps are included in the KYB process?
• Can I update or change my KYC/KYB information later?
• Why is my KYC/KYB taking longer than expected?
• What should I do if I uploaded the wrong document?
• How do I check the status of my verification?
• How do I submit my documents?