Why is my withdrawal pending or delayed?

If your withdrawal is pending or delayed, it could be due to several reasons:

1. Security Checks: We take your security seriously. Sometimes, we may need to review your transaction for security purposes. This can cause a delay.
2. Network Congestion: Cryptocurrency transactions depend on the blockchain network. If the network is busy, it may take longer for your withdrawal to be processed.
3. Withdrawal Limits: You may have reached your daily withdrawal limit. Check your account to see if this is the case.
4. Incorrect Information: If you entered incorrect withdrawal details (like wallet address), it could delay the process. Always double-check your information.
5. Maintenance or Upgrades: Occasionally, our system may undergo maintenance or upgrades, which can temporarily affect withdrawal processing times.
6. Verification Requirements: If you recently changed your account information or your withdrawal amount is larger than usual, we may require additional verification before processing.

If your withdrawal is still pending after a long period, please contact our support team for assistance.